Corporate Services

Reservations

Travel Concepts operates the latest reservation system. This ensures up to the minute information and most importantly, reduces the amount of time your staff spend talking to Travel Concepts when transacting a reservation. To assist in this area you may of course direct your request to our office by e-mail or facsimile.


Confirmations


Once a request is recieved it will be actioned by your assigned Sales Consultant and Confirmation will be sent via e-mail of facsimile. This generally should only take a few minutes, depending on the complexity of the reservation.


Passenger Profile


Travel Concepts will collate and maintain confidential regular passenger profiles on all your staff to reduce consulation time annd increase efficiency.


Passenger profiles include the following information:


Corporate Hotel Rates


Travel Concepts is in a unique position to negotiate and arrange corporate accommodation bookings through out Australia and overseas. This generally gives us the best rate available for the Hotel requested.


In addition once we establish your regular hotel requirements, we will negotiate special nett rates with the hotel concerned on your behalf.


Car Rental


Travel Concepts has negotiated corporate rates with a number of major car rental companies within Australia and overseas which will save your company 20% on car rental.


Rates vary depending on the location and type of vehicle required, and, in the case of overseas rental, currency fluctuations must also be considered. Where your company has negotiated corporate rates with specific car hire companies, Travel Concepts will be pleased to book car hire on your behalf.


Visa Processing


Travel Concepts will assist in obtaining travel visas for all your staff members. We will do all that is possible to advise on and facilitate the obtaining of visas but the ultimate responsibility rests with the traveler.


Travellers Cheques and Foreign Currency


Travellers cheques and foreign currency are available directly from Travel Concepts in a number of major currencies, including: AUD, USD, GBP, EUR, CHF, YEN, HKD and NZD.


Insurance


Aussietravelcover has released a 'BUSINESS TRAVEL INSURANCE POLICY' for the executive frequent traveller for only $595.00 per annum per person.


All Aussietravelcover policies include membership to Mondial Assistance, which provides 24 hour assistance in the event of any medical or travel emergency.


For Example, services include guarantees to hospitals, arrangement of second options, evacuations to home bases if required, emergency cash transfers, legal assistance, urgent message service, baggage and travel document assistance.


Leisure Travel


Travel Concepts will exclusively offer your employees a rebate of 5% when booking their personal package holidays (Conditions apply).


Groups, Conventions and Incentives


Travel Concepts has significant experience in the facilitation of group travel, air and land, both with Australia and overseas.


Your Travel Expert


Your Company will be assigned a dedicated Sales consultant to exclusively manage your business travel account. This will ensure a personalized working relationship between Travel Concepts and your company.


Travel Concepts sales consultants have undergone extensive training in both fares and ticketing as well as reservations systems, fare revision updates, and industry training conducted by major suppliers, airlines, hotels and car rental companies.


Document Delivery


All travel Documentation will be delivered free of charge. Travel Concepts will guarantee a maximum of twenty-four hours for ticketing turnaround upon confirmation.


24 Hour Emergency Service


Travel Concepts offer a twenty-four hour emergency service for all business travel accounts.


Pricing Structure


Travel Concepts are sensitive to the need to manage your travel requirements in the most cost effective manner and to provide you with the most attractive savings without compromise on the standard of service.


Domestic Travel


As part of our commitment to truly manage your travel needs, Travel Concepts will alert you to current specials that offer substantial savings and yet the associated conditions are compatible with your corporate travel needs.


International Travel


Travel Concepts is committed to offering the best fares available including special fares promoted by many airlines. These special fares generally represent 15-50% saving on published airfares and with exclusive use of the automated Quick Fares Database of nett remit fares ensures your company has access to the best fare on any given day.


Terms of Payment


Travel Concepts will accept payment on the following credit cards: American Express, Mastercard, Bankcard, Diners Club and Visa Card Once a credit rating has been established , Terms of Trade can be negotiated.